Venue Details

- Main Reception: +49 (0)511 97100
- Ticket Hotline: +49 (0)511 971010

- Located at main entrance
- Valid photo ID required
- Tickets can be collected 1 hour before event start
- Group/bulk ticket pickups have dedicated counter

- On-site parking available
- Parking fees: €5-€10 depending on event
- Disabled parking near main entrance
- Public transportation recommended
- Nearby tram and bus connections

- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Accessible restrooms
- Staff trained to assist disabled guests

- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply per event
- Security screening at entrance
- No re-entry policy

- Children under 6 generally not admitted
- Children 6-12 must be accompanied by adult
- Some events have specific age limitations
- Child ticket pricing varies by event
- Booster seats available upon request