- +49 (0)30 356 5532
- Information Desk: +49 (0)30 356 5533
- Available at main ticket office
- Advance booking recommended
- Valid photo ID required for pickup
- Free parking available on-site
- Limited spaces during peak tourist season
- Designated parking for disabled visitors
- Street parking also possible nearby
- Wheelchair accessible routes
- Elevator access to main exhibition areas
- Accessible restrooms
- Assistive listening devices available
- No food or drinks inside historical exhibits
- Photography permitted without flash
- Guided tours available in multiple languages
- No pets except service animals
- Children under 6: Free entry
- Reduced rates for children 6-16
- Family tickets available
- Child-friendly guided tours offered
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