- Main Line: +81-6-6648-9000
- Operating Hours: 10:00 AM - 7:00 PM (weekdays)
- For event-specific inquiries, contact during business hours
- English support available through main line
- Will Call Window: Located at main entrance box office
- Hours: Opens 1-2 hours before event start time
- ID Required: Bring valid ID (passport or Japanese ID)
- Ticket Pickup: Must match reservation name
- Peak Time: Arrive 30+ minutes early on event day
- On-Site Parking: Limited availability in Namba area
- Nearby Parking: Multiple coin parking lots within 2-5 minute walk
- Recommendation: Use public transportation (Subway Midosuji Line)
- Alternative: Paid parking garages available at nearby shopping centers
- Maximum Height Clearance: Check individual lot specifications
- Wheelchair Accessible: Designated spaces available
- Companion Seating: Available for assist persons
- Accessible Restrooms: Located throughout venue
- Elevator Access: Multiple elevators for all levels
- Advance Notice: Reserve accessible seats when purchasing tickets
- Contact venue directly for specific accessibility needs
- Age Restriction: Most events are all ages unless specified
- Bag Policy: Small bags permitted; large bags may require check
- Photography/Recording: Prohibited unless permitted by artist/event
- Outside Food/Drink: Generally not allowed
- Standing Room: Depends on event type and seating configuration
- Arrival: Doors typically open 30-60 minutes before start time
- ID Verification: Required for age-restricted events
- Venue Capacity: Approximately 2,700 seats
- Infants (0-2 years): Generally free if held by guardian; no reserved seat
- Children (3+ years): Require own ticket
- ID Verification: Birth certificate or age proof may be requested
- Parental Supervision: Children must remain with guardian at all times
- Seat Assignment: Family seating available upon request
- Age Restrictions: Some events may have minimum age requirements
- Contact Venue: Confirm child policy for specific events in advance
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