- Main Office: +81 92-732-1111
- Information Desk: +81 92-732-1153
- Located at main entrance ticket counter
- ID and booking confirmation required
- Pick-up available 1 hour before event start time
- Tickets held for 30 minutes after event start time
- Adjacent underground parking facility
- Capacity for approximately 200 vehicles
- Parking rates: ¥500 per hour
- Disabled parking available near main entrance
- Dedicated wheelchair spaces on ground and first levels
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Assistive listening devices available
- No outside food or drinks
- Photography/recording prohibited without permission
- Mobile phones must be silenced
- No smoking inside venue
- Appropriate attire required
- Children under 6 generally not permitted
- Age restrictions vary by event
- Ticket required for children over 3
- Some family-friendly performances offer special pricing