- Main Box Office: (617) 266-7660
- Administrative Office: (617) 266-7700
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before performance start time
- Electronic and print-at-home tickets also accepted
- Limited street parking available
- Nearby parking garages on Tremont Street
- Some metered parking
- Recommended to use public transportation (MBTA)
- Wheelchair accessible spaces in multiple locations
- Companion seats available
- Assistive listening devices provided
- Ground floor and elevator access
- No outside food or drinks
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Late seating at discretion of venue staff
- No smoking on premises
- Recommended age varies by performance
- Children under 5 typically not admitted
- Babes-in-arms policy depends on specific show
- Parental discretion advised for mature content performances