- Main Office: +49 375 4006-0
- Box Office: +49 375 4006-150
- General Inquiries: Available during business hours (Monday-Friday, 9:00 AM - 5:00 PM)
- Tickets available at box office with valid ID
- Pick-up required at least 30 minutes before event start
- Bring confirmation email or booking reference number
- Box office located at main entrance
- Phone orders can be arranged for advance pickup
- Ample on-site parking available
- Free parking for event attendees
- Spaces designated for people with disabilities
- Limited covered parking; first-come, first-served basis
- Street parking available in surrounding area
- Wheelchair-accessible sections available
- Accessible restroom facilities
- Elevator access to all seating areas
- Reserved parking spaces for visitors with disabilities
- Personal care attendant admission may be complimentary; inquire in advance
- Please contact box office to arrange accessible seating
- Valid ID required for entry
- No outside food or beverages permitted
- Glass containers prohibited
- Professional cameras/video recording generally not allowed (check specific event policy)
- Respectful conduct expected; venue reserves right to refuse entry
- Smoking restricted to designated outdoor areas
- Bag check may be conducted at entrance
- Children welcome at family-oriented events
- Age restrictions apply to certain events (verified by event type)
- Children under 3 may require free lap seating for select events; confirm with box office
- Supervised groups welcome; advance notification recommended
- Age-specific restrictions enforced per event programming
- Parental discretion advised for adult-oriented performances
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