- Main Office: (413) 528-0100
- Box Office: (413) 528-0100
- Available for all performances
- Located at main box office entrance
- Patrons must present photo ID
- Pickup starts 1 hour before performance time
- Street parking available on Castle Street
- Public parking lots within walking distance
- No dedicated venue parking lot
- Some nearby municipal parking areas
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Ground floor and balcony access
- No outside food or drinks
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Late seating during performance intermission only
- Recommended for ages 6 and up
- Children under 4 typically not permitted
- Lap seats for infants may be restricted
- Parental discretion advised for mature content shows
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