- Main Box Office: (585) 232-1900
- General Inquiries: (585) 232-1525
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Early arrival recommended for processing
- On-site parking lot available
- Designated handicap parking spaces
- Street parking in surrounding area
- Parking fees may vary by event
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Contact box office for specific accommodations
- No outside food or beverages
- Professional cameras/recording devices prohibited
- No smoking inside venue
- Bags subject to search
- Appropriate dress code recommended
- Children under 3 typically free with paid adult ticket
- Age restrictions vary by specific event
- Some shows may require all attendees to have a ticket
- Parental discretion advised for mature content performances