- Main Line: +49 69 212-38686
- Box Office: +49 69 212-38686
- Hours for calls: Monday-Friday 10:00-18:00
- Tickets available for pickup at box office
- Pickup hours: Monday-Friday 10:00-18:00, Saturday 10:00-14:00
- Arrive early on event day
- Valid ID required for pickup
- Name reservation must be provided at purchase
- Limited on-site parking available
- Public parking nearby in Frankfurt city center
- Street parking in surrounding areas
- Recommendation: Use public transportation (U-Bahn/S-Bahn)
- Closer to Hauptbahnhof station
- Wheelchair accessible seating available
- Elevator access to upper levels
- Accessible restrooms on-site
- Companion seating provided
- Advanced notice recommended
- Contact box office for specific accessibility needs
- Valid ticket required for entry
- Doors typically open 30-60 minutes before event
- No outside food or beverages permitted
- Photography/recording policies vary by event
- Respect performer and audience safety guidelines
- Age restrictions apply to certain events
- Age restrictions vary by event type and content
- Children under 3: Generally free but may not be admitted to certain performances
- Some events designated for adults only
- Family-friendly events clearly marked
- Children must be supervised by adults
- Recommended age guidelines provided in event descriptions
