Alejandro Sanz

- Main Box Office: +52 (55) 5237-7500
- Customer Service: +52 (55) 5237-7501
- For event-specific inquiries, contact the promoting organization directly

- Will-Call window located at main box office entrance
- Valid photo ID required for ticket pickup
- Arrive at least 1-2 hours before event start time
- Tickets must be picked up under the name of the purchaser
- Contact box office in advance if special arrangements needed

- On-site parking available in multiple lots
- Parking capacity: Limited (recommend using public transportation)
- Street parking available in surrounding neighborhoods
- Nearby subway stations provide convenient access
- Paid parking available nearby; rates vary by location
- Arrive early for better parking availability during major events

- Wheelchair accessible sections available throughout venue
- Accessible restrooms located on multiple levels
- Elevator access to upper seating areas
- Companion seating available adjacent to accessible seats
- Service animals permitted
- Advance notice recommended for special accessibility needs
- Contact box office at least 48 hours prior for accommodations

- Valid ticket required for entry
- No outside food or beverages permitted
- Professional cameras with detachable lenses may be restricted
- Bags subject to security inspection
- Prohibited items: weapons, glass containers, recording devices (unless permitted)
- Venue policies may vary by event type and promoter
- Arrive early to allow time for security screening

- Children typically require a ticket regardless of age for most events
- Infants may be admitted free on lap (venue/event dependent)
- Children under 12 may receive discounted admission for selected events
- Parental supervision required at all times
- No unattended minors permitted in venue
- Age restrictions may apply based on event content (concerts, sporting events)
- Verify age policies with specific event details prior to purchase