- Main venue contact: (910) 769-4044
- Box office: (910) 769-4044
- Administrative offices: (910) 769-4045

- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Unclaimed tickets released 15 minutes before event begins

- On-site parking lot available
- Limited street parking
- Handicap parking spaces near venue entrance
- Parking fees may apply during special events
- Recommended to arrive 30 minutes early for parking

- Wheelchair accessible areas
- Companion seating available
- Assistive listening devices upon request
- Elevator access to multiple levels
- ADA compliant restroom facilities

- No outside food or beverages
- No smoking inside venue
- Valid government-issued ID required for age-restricted events
- Bags subject to search
- Professional cameras and recording devices prohibited

- Age restrictions vary by event
- Children under 3 typically not permitted
- Some family-friendly shows have specific child ticket pricing
- Minors must be accompanied by adult guardian
- Stroller and infant policies depend on specific event requirements

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