For the safety and security of all guests, this tour will operate under a clear-bag-only policy for all ticketed attendees. Guests are strongly encouraged to arrive with only essential items. Approved bags must be clear plastic, vinyl, or PVC and must be easily searchable upon entry. Small clutches or wallets may be permitted, subject to venue policy and security screening. Backpacks, oversized bags, non-clear purses, luggage, camera bags, and other large personal bags will not be permitted inside the venue. Guests should review the venues Know Before You Go information prior to arrival and plan accordingly. Medical, accessibility, parent/child-care related bags or other essential bags will be permitted after venue security inspects them, in accordance with venue policy. Please allow extra time for entry screening. All guests and approved bags are subject to search as a condition of entry.
For the safety and security of all guests, this tour will operate under a clear-bag-only policy for all ticketed attendees. Guests are strongly encouraged to arrive with only essential items. Approved bags must be clear plastic, vinyl, or PVC and must be easily searchable upon entry. Small clutches or wallets may be permitted, subject to venue policy and security screening. Backpacks, oversized bags, non-clear purses, luggage, camera bags, and other large personal bags will not be permitted inside the venue. Guests should review the venues Know Before You Go information prior to arrival and plan accordingly. Medical, accessibility, parent/child-care related bags or other essential bags will be permitted after venue security inspects them, in accordance with venue policy. Please allow extra time for entry screening. All guests and approved bags are subject to search as a condition of entry.
- Main Box Office: (510) 633-1900
- Guest Services: (510) 633-1900
- Available during business hours for event information and ticket inquiries
- Will Call Window located at main box office entrance
- Operating hours: Event day hours typically 2 hours before event start time
- Photo ID required to pick up tickets
- Tickets held under purchaser's name
- Arrive early to avoid delays during busy events
- Ample parking available in surrounding lots
- General admission parking: $15-$20 depending on event
- Preferred parking options available at higher rates
- Accessible parking spaces reserved near entrances
- Street parking available but limited
- Recommend arriving 30-45 minutes early for parking
- Wheelchair accessible seating throughout venue
- Companion seating available adjacent to accessible spaces
- Accessible restrooms on multiple levels
- Elevators available for upper level access
- Accessible parking spaces in proximity to entrances
- Call (510) 633-1900 to arrange accessible accommodations in advance
- Valid ticket required for all attendees
- No outside food or beverages permitted
- Professional cameras and recording equipment prohibited
- Bags subject to search upon entry
- Prohibited items: weapons, illegal substances, glass containers
- Event-specific policies may apply
- Arrive early for smooth entry process
- Children of all ages require tickets to enter
- Infants may sit on parent's lap if no separate seat desired
- Children's pricing may be available; check event details
- Supervision required at all times
- Age restrictions vary by event type
- Contact venue for specific age-related policies or special accommodations
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