Best Places to Work Awards

- Main Box Office: (412) 323-5000
- Guest Services: (412) 323-5000
- Accessibility Services: (412) 323-5000

- Located at the main Box Office entrance
- Hours: Opens 2 hours before game time on event days
- Bring valid photo ID and order confirmation
- Tickets held under name on reservation
- Arrive early during peak times

- Multiple paid parking lots surrounding the stadium
- Standard lot parking: $15-$20 per vehicle
- Premium parking available closer to entrance
- Street parking limited; metered spaces available
- Public transportation: PRT light rail and buses provide direct access
- Handicapped accessible parking available with valid permit

- Wheelchair and mobility device accessible seating throughout stadium
- Companion seating available adjacent to accessible spaces
- Accessible restrooms located on multiple levels
- Elevator access to upper decks
- Accessible parking and entrance points clearly marked
- Assistive listening devices available upon request
- Service animals welcome

- All guests subject to bag policy: small bags only (16"x16"x8")
- No outside food or beverages permitted
- Smoking prohibited throughout stadium (designated outdoor areas only)
- Prohibited items: weapons, fireworks, glass containers, cans
- Professional cameras with detachable lenses restricted
- Arrive early for optimal entry and security screening
- All tickets subject to MLB and Pirates policies
- Re-entry not permitted

- Children welcome at all ages
- Tickets required for all seated guests
- Children under 2 may sit on adult's lap without ticket (no seat guarantee)
- Family restrooms available for diaper changing
- Nursing mothers accommodated; contact Guest Services for private areas
- Kids Clubhouse area available for youth entertainment
- Height requirements may apply for some attractions
- Supervision required at all times