- +49 821 324-4850
- Main event hotline: +49 821 324-4851
- Located at main entrance
- Valid government-issued ID required
- Ticket pickup until 30 minutes before event start
- Original booking confirmation required
- Adjacent public parking lot available
- Capacity: Approximately 200 vehicles
- Parking fee: €3-5 per event
- Disabled parking spaces near main entrance
- Dedicated wheelchair spaces
- Companion seats available
- Elevator access to all levels
- Clear signage for accessible routes
- No outside food or drinks
- No smoking inside venue
- Valid ticket required for entry
- No large bags or backpacks permitted
- Photography/recording may be restricted
- Children under 6 generally not recommended
- Children under 12 must be accompanied by adult
- Age restrictions vary by event type
- Infant/child ticket policies depend on specific event