Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Box Office: 1-888-685-7784
- Casino Direct Line: 1-888-272-7623
Will-call located at the venue will open 2 hours prior to showtime. Customers who have purchased tickets must present the actual credit card used to place the order, and Government Issued Photo I.D. Will call is located at the box office located outside the Avalon Theatre.
Parking is available across the street at Fallsview Casino Resort and subject to availability. Prices fluctuate and are subject to change without notice. Additional parking is available in the area.
Accessible seats can be booked online through Ticketmaster. Accessible parking is available at Fallsview Casino Resort or available with ticket purchase while quantities allow.
As a security measure, NO RE-ENTRY IS PERMITTED after you have exited the OLG Stage at Fallsview Casino gates. RESTRICTED BAG POLICY: Patrons are asked to leave any backpacks or large bags at home. Only small purses will be permitted into the Venue. Professional Cameras (with removable lens) are not permitted. All bags are subject to search. NO OUTSIDE FOOD OR DRINK will be permitted into the venue.
Children 12 and under must be accompanied by an adult. All patrons, regardless of age, must have a valid ticket.