Billy Strings

- Box Office: (615) 889-3060
- Hours for phone support vary; calls are typically answered during standard business hours and on event days
- For accessibility or group inquiries, ask for the Guest Services or Group Sales team

- Will Call is located at the Ryman Auditorium Box Office, 116 5th Avenue North, Nashville, TN 37219
- Bring the purchaser's photo ID and the credit card used for purchase
- Will Call typically opens 1 to 2 hours before showtime on event days
- Confirmation email or order number is recommended for faster pickup
- Tickets may also be available as mobile or digital tickets, depending on the event

- The Ryman does not offer a large dedicated lot; most guests use nearby paid parking garages and surface lots
- Public garages are located within a few blocks in downtown Nashville
- Parking rates and availability vary by event and time of day; pre-booking via parking apps is often available
- Rideshare and taxi drop-off is available near the venue on 5th Avenue North and Broadway
- Public transit and downtown walking routes are convenient for many guests
- Arrive early on busy event nights, as nearby lots fill quickly

- Wheelchair-accessible seating is available in the orchestra and balcony levels
- Companion seats are provided adjacent to accessible spaces
- Elevator access is available to the balcony level
- Accessible restrooms are located throughout the venue
- Service animals are welcome in accordance with ADA guidelines
- Assisted listening devices may be available upon request; ask Guest Services
- Contact the Box Office in advance to reserve accessible seating and arrange assistance

- Valid ticket required for entry
- Outside food and beverages are generally not permitted
- Recording and photography policies vary by performer; flash photography and video are often prohibited
- Large bags, backpacks, and outside umbrellas may be restricted or require checking
- Smoking and vaping are prohibited inside the building
- Event-specific rules may apply; review the ticket confirmation before arrival
- Management reserves the right to refuse entry or remove guests who violate policies

- Children of all ages are generally welcome at most events, but age recommendations vary by performance
- Every person attending, including infants and young children, typically requires a ticket
- Some performances are restricted to adults or specific age groups; check the event listing
- Children must remain supervised by an adult at all times
- Strollers may be restricted in certain areas; check with Guest Services
- Verify age policies with the Box Office before purchasing tickets for young children