Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Important Notes:This event is included with select Black Yacht Weekend passes or can be purchased separately. This is a standing-room, high-energy concert experience. All sales are final. Event is rain or shine. Dress Code: Summer fly. Festival ready. Come with the energy to close the weekend out right.
- General Inquiries: (312) 492-XXXX
- Box Office: (312) XXX-XXXX
- Located at main entrance
- Bring valid photo ID
- Tickets can be retrieved 1 hour before event start
- Must match name on original reservation
- On-site parking available
- Estimated $10-15 per vehicle
- Limited street parking in surrounding industrial area
- Rideshare recommended during peak events
- ADA compliant venue
- Wheelchair accessible areas
- Companion seating available
- Advanced reservation recommended for accessible spaces
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- Must be 18+ for certain events
- Valid government-issued ID required
- All ages welcome for most outdoor concerts
- Children under 10 typically free with paid adult ticket
- Specific age restrictions may apply per event
- Ear protection recommended for young children
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