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Event is rain or shine. For the safety, comfort and experience of all fans, outside lawn chairs are NOT allowed into the venue. A limited number of lawn chair rentals will be available for advance purchase online or at the venue on the day of the event, while supplies last. Current bag policy is limited to a small clutch bag no larger than 6" x 9" OR a clear plastic, vinyl or PVC bag no larger than 12" x 6" x 12". See our Know Before You Go page for more information on our policies.
Event is rain or shine. For the safety, comfort and experience of all fans, outside lawn chairs are NOT allowed into the venue. A limited number of lawn chair rentals will be available for advance purchase online or at the venue on the day of the event, while supplies last. Current bag policy is limited to a small clutch bag no larger than 6" x 9" OR a clear plastic, vinyl or PVC bag no larger than 12" x 6" x 12". See our Know Before You Go page for more information on our policies.

- Main Box Office: (716) 599-3841
- General Information: (716) 599-4900

- Located at main box office entrance
- Valid photo ID required for pickup
- Arrives 1-2 hours before event start time
- Electronic tickets can be printed or shown on mobile device

- On-site parking available
- Standard parking: $20 per vehicle
- Premium/VIP parking closer to venue: $30-$40
- Carpooling recommended during peak events

- Wheelchair accessible sections available
- Companion seats next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- ADA compliant pathways throughout venue

- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- Valid government-issued ID required for alcohol purchase

- Children under 10 require adult supervision
- Some shows 18+/21+ age restrictions
- Children under 2 typically free if sitting on parent's lap
- Recommended age limits vary by specific event