- Main Box Office: (716) 599-3841
- General Information: (716) 599-4900
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrives 1-2 hours before event start time
- Electronic tickets can be printed or shown on mobile device
- On-site parking available
- Standard parking: $20 per vehicle
- Premium/VIP parking closer to venue: $30-$40
- Carpooling recommended during peak events
- Wheelchair accessible sections available
- Companion seats next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- ADA compliant pathways throughout venue
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- Valid government-issued ID required for alcohol purchase
- Children under 10 require adult supervision
- Some shows 18+/21+ age restrictions
- Children under 2 typically free if sitting on parent's lap
- Recommended age limits vary by specific event
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