Presented by Live Nation Visitors under the age of 16 may only enter if accompanied by a parent, guardian or person with parental authority (at least 18 years old). No admission under the age of 6! Accessible and wheelchair tickets can be purchased by using our special contact form via this Link or by contacting our hotline at +49 (0)30 - 40 818 824. This form as well as the phone line are dedicated to assisting fans who require accessible seating. Our competent colleagues from the call centre will help you every day from 10 am - 6 pm. Venues are solely responsible for establishing their own accessible ticket policies. Availability, type, and location of accessible tickets will vary by venue.

- Main Office: +49 69 21238800
- Ticket Hotline: +49 69 21239999

- Located at main entrance
- Identification required for ticket pickup
- Opens 90 minutes before event start
- Electronic ticket scanning available

- On-site parking garage available
- Capacity: Approximately 500 spaces
- Rates: €5-€10 depending on event duration
- Disabled parking near main entrance

- Wheelchair spaces on ground and first levels
- Companion seats adjacent to wheelchair areas
- Step-free access to all main areas
- Elevator access between floors

- No outside food or drinks
- No professional cameras without permission
- Security screening at entrance
- No smoking inside venue
- Age restrictions may apply per event

- Children under 6 typically not admitted
- Children 6-12 must be accompanied by adult
- Some events have specific age recommendations
- Child ticket prices usually 50% of adult rate

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* Not inclusive of taxes and fees
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