- Main Box Office: +44 (0)844 800 8000
- Customer Services: +44 (0)844 800 8000
- For accessibility inquiries: +44 (0)844 800 8000
- Available during box office hours (typically 9 AM - 5 PM on event days)
- Will Call services available at box office on event days
- Tickets must be collected at least 30 minutes before event start time
- Valid photo ID required for ticket collection
- Uncollected tickets will be released 30 minutes before event start
- Early collection recommended for popular events
- Official car park on-site with 2,000+ spaces
- Parking charges apply (£5-£15 depending on event)
- Pre-booking discount available online
- Drop-off zones available near stadium entrance
- Coach parking available by arrangement
- Electric vehicle charging points available
- Public transport highly recommended (Central line tube station nearby)
- Dedicated wheelchair and accessible spaces throughout all tiers
- Companion seats available adjacent to accessible spaces
- Accessible toilets on each level
- Ramped access to all areas
- Audio descriptive services available for select events
- Induction loop systems in certain sections
- Accessible parking spaces near entrance
- Pre-booking of accessible seats essential - contact box office in advance
- All attendees must have valid tickets
- Doors typically open 1-2 hours before event start
- Bag policy: Small bags only (max 35cm x 25cm x 20cm)
- No professional cameras or recording equipment
- No outside food or alcohol
- Smoking prohibited inside stadium
- Strict adherence to event-specific regulations
- Arrive early to allow time for entry procedures
- Children under 3 years typically enter free (no allocated seat)
- Children 3 years and above require a ticket
- Family and group discounts available
- Children under 14 must be accompanied by an adult
- Maximum 2 children per adult recommended
- Baby changing facilities available
- Family zones and family-friendly seating available
- Child safety briefing provided at entry
