Bon Jovi Experience

- Main Box Office: +44 (0)29 2087 8889
- General Enquiries: +44 (0)29 2087 8888
- Open Monday to Saturday, 10:00 AM - 6:00 PM

- Tickets available for collection at box office during opening hours
- Collection must be made before event start time
- Valid ID may be required
- Please allow time to collect tickets before performances

- Limited on-site parking available
- Paid parking at nearby Cardiff city centre car parks
- Street parking available on surrounding roads (subject to restrictions)
- Public transport recommended: Close to Cardiff Central Train Station and bus routes
- Cycle parking facilities available

- Wheelchair accessible spaces available throughout the venue
- Accessible toilet facilities on premises
- Accessible entrance with level access
- Please contact box office in advance to reserve accessible seating
- Companion tickets available at standard rates
- Audio description and BSL interpretation available for selected performances

- Bags subject to security searches
- No professional recording devices permitted
- Photography flash prohibited during performances
- Latecomers may not be admitted until interval
- Venue operates a strict no smoking policy
- Responsible alcohol consumption policy in place

- Age restrictions vary by performance and production
- Children under 14 typically require accompanying adult
- Family-friendly performances scheduled regularly
- No babes in arms policy for some performances
- Children's concessions available for tickets
- Contact box office for specific age guidance on productions