No tickets will be delivered before Saturday, August 16th, 2025 at 8am. There is a strict 4 ticket limit per show. Additional orders exceeding the ticket limit may be cancelled without notice. This includes orders associated with the same name, e-mail address, billing address, credit card number, and/or other information. We suggest that ticket holders be up to date on vaccination protection and wear a face mask. We encourage ticket holders to receive a negative COVID-19 test within 72 hours of the concert. Please be sure to check the venue website for any updates on the mandated COVID-19 protocols before the concert.
- Main Office: (585) 394-3999
- Box Office: (585) 394-3989
- Located at main box office entrance
- Patrons must present ID matching ticket purchase
- Available 1 hour before show time
- Unclaimed tickets released 30 minutes before performance
- Free parking on-site
- Large designated parking lot
- Handicap parking near venue entrance
- Carpooling recommended during popular events
Accessible seating can be sold online at ticketmaster.com, phones at 1-800-877-7575 or directly through the box office in person. Box office will assist with hearing impaired or visually requests only via VIPBoxOffice@cmacevents.com. No phone orders through box office on show days.
- No outside food or beverages
- No smoking on premises
- Bags subject to search
- Photography/recording prohibited during performances
- Late seating during performance breaks
- Recommended for ages 6 and up
- Children under 4 typically not admitted
- Must have ticket for seated events
- Parental discretion advised for content
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