- Main Box Office: (502) 367-5000
- Kentucky Exposition Center: (502) 367-5002
- General Inquiries: (502) 367-5180
- Will-call windows located at main entrance
- Available 1 hour before event start time
- Bring valid photo ID and confirmation number or order reference
- Extended hours on event days; arrive early during high-volume events
- Pre-event pickup recommended to avoid delays
- On-site parking available with multiple lots
- General admission parking typically $10-15 per vehicle
- Handicap accessible parking available near entrances
- Ample parking for cars and RVs
- Parking attendants on duty during major events
- ADA-compliant seating throughout venue
- Wheelchair accessible sections with companion seating
- Accessible restrooms available
- Elevator access to upper levels
- Accessible parking near main entrances
- Contact venue in advance for specific accommodation needs
- Valid ticket required for entry
- Outside food and beverages prohibited
- Professional cameras and recording devices restricted (event-dependent)
- Bags subject to search
- No weapons or illegal items permitted
- Smoking only in designated outdoor areas
- Arrive 30+ minutes early for smooth entry
- Lost and found available at guest services
- Children under 2 typically free (lap seating, event-dependent)
- Child tickets available at discounted rates
- Supervised children welcome
- Family restrooms available
- Stroller storage may be limited; check with venue
- Some events have age restrictions; verify before purchase
- Children must be accompanied by adults at all times
