- Main Reception: +41 44 801 80 80
- Box Office: +41 44 801 80 90
- For event-specific inquiries, contact the venue directly during business hours
- Tickets available for pickup at the Box Office
- Must present valid ID and booking confirmation
- Pickup available during Box Office hours
- For events, pickup opens 90 minutes before event start time
- Uncollected tickets released 30 minutes before event start
- On-site parking available for venue guests
- Ample free parking spaces for cars
- Designated disabled parking spaces near main entrance
- Public transport easily accessible via Dübendorf train station (5-minute walk)
- Bicycle parking available
- Wheelchair-accessible seating areas throughout the venue
- Designated accessible spaces with companion seating
- Accessible restroom facilities available
- Elevator access to all levels
- Accessible entrance from parking area
- Advance notice recommended for accessibility requirements
- Doors open 60-90 minutes before event start
- Valid ticket required for entry
- Photography and recording policies vary by event
- Outside food and beverages typically not permitted
- Venue reserves right to conduct security checks
- Respectful conduct and adherence to venue rules required
- Lost and found services available at main reception
- Age restrictions vary by event type and content
- Children under 6 may have restricted admission for certain events
- Family-friendly events welcome children with valid tickets
- Supervision of minors required at all times
- Special children's programs and family events regularly scheduled
- Stroller and seating accommodations available upon request
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