Brett Young

- Main Box Office: (315) 475-7980
- Group Sales: (315) 475-7980 ext. 240
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 5:00 PM

- Will Call Window: Located at main box office
- Hours: Available during box office hours and 1 hour before events
- Valid photo ID required for ticket pickup
- Tickets must be picked up by showtime
- Group tickets available through group sales department

- Street Parking: Available throughout downtown Syracuse (metered and unmetered options)
- Paid Lots: Multiple public parking garages within walking distance (2-5 blocks)
- Suggested Lots: Parking Authority lots nearby
- Handicap Parking: Available in designated spaces near theatre entrance
- Rates and availability vary; metered parking typically $1-2 per hour

- Wheelchair Accessible: Yes, designated wheelchair spaces throughout theatre
- Companion Seating: Available adjacent to accessible spaces
- Elevators: Available for upper level access
- Accessible Restrooms: Located throughout venue
- Accessible Entrance: Main entrance fully accessible
- Contact box office at (315) 475-7980 for specific accessible seating requests

- No outside food or beverages permitted
- Outside alcohol strictly prohibited
- Photography and recording prohibited during performances
- Respectful audience conduct required
- Arrive 15 minutes early for seating
- Bag policy: Small personal bags permitted; large bags subject to inspection
- Venue is smoke-free
- Patrons must be seated before performance begins

- Children under 5: Not permitted for some theatrical performances; check specific event policies
- Children 5+: Permitted; must have own ticket
- Booster seats: Not available; children must be able to sit independently
- Supervision: Children under 14 must be accompanied by adult (18+)
- Age restrictions: Vary by performance rating; R-rated and mature content shows may have restrictions
- Infants: Contact venue directly regarding infant policies for specific shows