- Main Line: +44 (0)191 230 5345
- For general inquiries and booking information
- Best contact hours: Monday to Friday, 9:00 AM - 5:00 PM
- Will-call tickets available for advance bookings
- Collection from Box Office on event day
- Valid photo ID required when collecting tickets
- Recommended to arrive 30 minutes before doors open
- Limited on-site parking available
- Street parking in surrounding Gateshead/Newcastle areas
- Close to public transport links (Metro and bus stations)
- Paid car parks nearby (Gateshead Quays Car Park)
- Accessible parking spaces available - contact venue in advance
- Wheelchair accessible seating throughout venue
- Accessible toilets on-site
- Level access to main areas
- Companion seating available
- Audio description and induction loop systems for some events
- Contact venue ahead to arrange specific access requirements
- Age restrictions vary by event and performance
- Latecomers may be refused entry or seated during appropriate breaks
- Cameras and recording devices prohibited unless explicitly permitted
- Smart casual dress recommended (no specific code)
- Venue reserves right to conduct bag checks
- Outside food and drinks generally not permitted
- Age policies vary by event type and performance content
- Parental guidance recommended for some shows
- Infants typically not permitted at certain performances
- Family-friendly events clearly marked in listings
- Contact venue for specific age restrictions before booking
- Child ticket discounts may be available for qualifying ages
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