- Main office: +48 77 453 67 00
- Box office: +48 77 453 67 10
- For inquiries, contact during business hours (Monday-Friday 9:00 AM - 5:00 PM)
- Tickets available for pickup at the box office
- Pickup available on event day starting 1-2 hours before performance
- Bring confirmation email or booking reference number
- Box office located at venue main entrance
- For advance pickup, contact box office in advance
- Limited on-site parking available
- Additional parking on Piastowska street and nearby streets
- Public parking lot nearby on Zamkowa street
- Street parking available in surrounding area (paid zones)
- Recommend arriving early for evening events to secure parking
- Wheelchair accessible seating available
- Accessible entrance from main street level
- Adapted restroom facilities on-site
- Priority seating near exits for mobility-impaired guests
- Contact box office in advance to reserve accessible seats
- No flash photography or recording during performances
- Mobile phones must be switched to silent mode
- Smoking prohibited inside venue
- Arrive 15-20 minutes before event start time
- Tickets are non-transferable unless otherwise stated
- Prohibited items: weapons, sharp objects, large bags
- Valid ID may be required for certain events
- Children allowed at most events
- Age restrictions vary by event type (check specific performance details)
- Children under 3 may not require a ticket for some events (inquire with box office)
- Reduced ticket prices available for children (typically under 18)
- Children should be supervised at all times
- Quiet areas available for young children if needed
- Contact venue regarding specific age recommendations for events