- Main Office: +49 421 36930
- Ticket Hotline: +49 421 434444
- Ticket pickup available at main box office
- Valid government-issued ID required
- Pickup starts 90 minutes before event
- Digital ticket scanning also available
- On-site parking available
- Approximately 500 parking spaces
- Parking fee: €5-€10 depending on event
- Disabled parking near main entrance
- Public transportation recommended
- Wheelchair spaces available
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Clear signage for accessible routes
- Advanced booking recommended for accessibility needs
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply
- Security checks at entrance
- No smoking inside venue
- Bags must be smaller than 30x30x20 cm
- Children under 6 typically not admitted
- Children 6-12 must be accompanied by adult
- Some events have specific age recommendations
- Reduced ticket prices for children
- Stroller and baby changing facilities available
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