- Main Box Office: (864) 277-1400
- Event Information Line: (864) 277-1401
- Located at main entrance box office
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Tickets held under purchasing name
- Free parking available on-site
- Designated handicap parking near entrance
- Overflow parking in adjacent Heritage Park lots
- Recommended to arrive 30 minutes early during peak events
- Wheelchair accessible seating areas
- Companion seats available
- Assistive listening devices upon request
- Clear pathways throughout venue
- No outside food or beverages
- No pets (service animals permitted)
- No smoking on premises
- Bag size limited to 12x12 inches
- Appropriate attire required
- Children under 3 typically free with seated adult
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for evening performances