Chase Rise

- Main venue contact: (515) 223-1561
- Event information line: (515) 557-1490

- Located at main entrance
- Valid photo ID required for pickup
- Opens 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins

- Large dedicated parking lot on-site
- Free parking for most events
- Handicap parking available near main entrance
- Street parking also available in surrounding area

- Wheelchair accessible areas throughout venue
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Accessible restrooms on multiple floors

- No outside food or beverages
- No professional cameras without press credentials
- Must have valid ticket for entry
- No re-entry policy
- Bags subject to search

- Age restrictions vary by event
- Children under 3 typically not admitted
- Some events may require all attendees to have a ticket
- Parental discretion advised for mature content performances