Christine Thürmer

- Main Reception: +49 831 5704-0
- Box Office: +49 831 5704-100
- Guest Services: +49 831 5704-200

- Will-call pickup available at Box Office
- Hours: Tuesday-Sunday 10:00-18:00
- Arrive 30-45 minutes before event start
- Valid ID required for pickup
- Tickets held under name provided at purchase

- On-site parking available
- Free parking for event attendees
- Ample lot capacity
- Wheelchair accessible spaces available
- Parking validation at Box Office
- Recommend arriving 45 minutes early during major events

- Wheelchair accessible seating sections available
- Accessible restrooms on-site
- Elevator access to all levels
- Companion seating available
- Accessible parking spaces near main entrance
- Contact Box Office in advance for specific accessibility needs: +49 831 5704-100

- No outside food or beverages
- Professional venue attire recommended for certain events
- Latecomer policy: Seating at discretion of venue staff
- Photography/recording prohibited unless specified
- Smoking outside designated areas only
- Respect venue dress codes for formal events

- Children welcome at family-friendly events
- Age restrictions apply for certain performances
- Children under 3: Check individual event policies
- Family seating areas available
- Reduced ticket prices often available for children
- Contact venue for specific age requirements per event