- Main reception: +34 986 11 02 98
- Ticket office: +34 986 11 02 99
- Identification required for ticket pickup
- Must present original booking confirmation
- Arrive at least 30 minutes before event start
- Personal ID or passport necessary for verification
- Adjacent public parking garage
- Wheelchair accessible parking spaces
- Limited street parking available
- Nearest public parking: Plaza de América
- Designated wheelchair spaces on ground floor
- Companion seats available
- Elevator access to all levels
- Audio description services for visually impaired
- No outside food or drinks
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Smart casual attire recommended
- No large bags or luggage allowed
- Children under 6 not recommended for most performances
- Children 6-12 must be accompanied by adult
- Specific family and children's shows have different age guidelines
- Booster seats available upon request