- Main Box Office: (815) 968-5222
- General Venue Information: (815) 226-5000
- Located at main box office entrance
- Requires valid photo ID
- Ticket purchaser must be present for pickup
- Available 1 hour before event start time
- On-site parking available
- Nearby street parking
- Parking rates vary by event
- ADA parking spaces located near main entrance
- Some lots have pre-paid/reserved parking options
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assisted listening devices provided
- Located near restrooms and concessions
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional cameras without media credentials
- Must have valid ticket for entry
- Appropriate attire required
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
- ID may be required for age verification
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