- Main Box Office: +49 (0)421 36 55 00
- Administrative Office: +49 (0)421 36 55 55
- Located at main theater entrance
- Bring confirmation email/ticket reference
- Valid photo ID required for pickup
- Open 1 hour before performance start
- Underground parking available directly adjacent to theater
- Limited street parking in surrounding area
- Parking fees: €5-8 per visit
- Disabled parking spaces near main entrance
- Wheelchair accessible spaces on multiple levels
- Companion seats available
- Elevator access to all floors
- Advanced booking recommended for accessible seats
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Late arrivals may be seated at management's discretion
- Recommended age: 6+ for most performances
- Children under 12 must be accompanied by adult
- Booster seats available upon request
- Specific family/children's shows have different age guidelines
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