Disney On Ice - Frozen & Encanto

- Main Box Office: (419) 321-6500
- Group Sales: (419) 321-6555
- Administration: (419) 321-6500
- Hours: Monday-Friday 10:00 AM - 5:00 PM

- Will-Call window located at main box office
- Hours: Opens 2 hours before event start time
- Valid photo ID required to collect tickets
- Tickets held under name of purchaser
- Arrive early to allow processing time

- Multiple surface lots and parking structures nearby
- Huntington Center has adjacent parking garage
- Street parking available in downtown Toledo
- Handicap accessible parking available
- Rates vary; inquire about event parking packages

- Wheelchair accessible seating throughout venue
- Accessible restrooms available
- Elevators and ramps for accessibility
- Companion seating provided
- Advance notice recommended for special accommodations
- Contact (419) 321-6500 for specific accessibility requests

- No outside food or beverages permitted
- Professional cameras and recording devices prohibited for most events
- Smoking not allowed inside venue
- Arrive early for security screening
- Clear bag policy may apply; check event details
- Refund policy varies by event and ticket type

- Children welcome; ticket required for admission
- Age restrictions may apply to certain events
- Children must be accompanied by an adult
- Specific age policies vary by show (family events vs. adult-oriented)
- Check event listing for age restrictions and recommendations
- Discounted children's tickets sometimes available