- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions. - CLEAR BAG POLICY IS ENFORCED AT THE VENUE.
- Main Box Office: (843) 529-5000
- Ticketing Hotline: (843) 953-2287
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Purchased tickets must match ID of person picking up
- On-site parking available
- Approximately 3,000 parking spaces
- Standard parking fee: $10-$15 per vehicle
- Handicap parking near main entrance
- Some lots have shuttle service for large events
- Wheelchair accessible seating areas
- Companion seats available
- Located on multiple levels
- Advance notification recommended for special accommodations
- No outside food or beverages
- Clear bag policy in effect
- No re-entry once exiting
- Professional cameras/recording equipment prohibited
- Age restrictions may vary by event
- Children under 2 typically free if seated on parent's lap
- Children 3+ usually require ticket
- Some events may have specific age restrictions
- Recommended to check individual event guidelines
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