Disney On Ice presents Frozen & Encanto

- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more info.

- Main Number: (412) 642-1800
- Box Office: (412) 642-1800
- Customer Service: (412) 642-1900

- Located at Main Box Office
- Requires valid photo ID
- Pickup begins 2 hours before event start time
- Tickets can be transferred to other names with proper identification

- On-site parking lots available
- Garage parking within walking distance
- ADA parking spaces near arena entrances
- Typical parking rates: $20-$30 per vehicle
- Cash and credit card payment accepted

- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Must be purchased through dedicated accessibility services

- No outside food or beverages
- Clear bag policy in effect
- No professional cameras without media credentials
- All guests subject to security screening
- No weapons permitted

- Children under 2 typically free on lap
- Children 2 and older require ticket
- Recommended age minimums vary by event type
- Parents responsible for child's behavior
- Strollers generally not permitted inside arena