- Main Box Office: (202) 888-0020
- For general inquiries and ticket information
- Available during business hours
- Will Call window located at main box office entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Tickets must be under the name provided at purchase
- Arrive early to allow time for check-in
- Limited on-site parking available
- Multiple parking garages nearby in The Wharf district
- Street parking available (fees may apply)
- Valet parking options nearby
- Metro-accessible location (Green Line/Yellow Line)
- Recommend arriving early for optimal parking
- ADA-compliant accessible seating available throughout venue
- Wheelchair and mobility device spaces provided
- Companion seating available
- Accessible restrooms on-site
- Elevator access to all seating levels
- Contact box office in advance for specific accommodation requests
- Valid ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording devices restricted
- Bag check procedures may apply
- Arrive 30 minutes before showtime
- Doors typically open 30-45 minutes prior to event start
- Age restrictions vary by event and artist
- Venue reserves right of admission
- Age restrictions vary by event and artist
- Infants and small children may require tickets for some events
- Check specific event details for age policies
- Children must be supervised by responsible adult at all times
- Some performances may have content warnings for young audiences
- Recommend contacting venue for events intended for families
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