- Main Box Office: (202) 888-0020
- Box Office Hours: Monday-Friday 10:00 AM - 6:00 PM
- For event-specific inquiries, call during box office hours
- Will-call window located at main box office entrance
- Available during box office hours: Monday-Friday 10:00 AM - 6:00 PM
- Also available 1 hour before event start time
- Valid photo ID required for ticket pickup
- Arrive early to allow time for processing
- Paid parking available at The Wharf development
- Multiple parking garages nearby on Wharf Street SW
- Street parking limited
- Valet parking options available
- Public transportation accessible via Metro (Navy Yard-Ballpark Station)
- Rideshare drop-off zones available
- ADA-compliant accessible seating throughout venue
- Wheelchair and mobility device spaces available
- Accessible restrooms on-site
- Elevator access to all levels
- Companion seating available
- Contact box office in advance for specific accessibility needs at (202) 888-0020
- Valid ID required for entry
- No outside food or beverages permitted
- Glass containers prohibited
- Professional cameras and recording equipment restricted without permission
- Venue is smoke and vape-free
- All guests subject to security screening upon entry
- Bags subject to inspection
- All ages welcome; age restrictions vary by event
- Infants may be admitted based on event type and capacity
- Children under 16 may require adult supervision
- Check specific event details for age-restricted shows
- Contact venue for clarification on minor policies for specific events
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