- Main Line: +55 (21) 2534-5600
- Box Office: +55 (21) 2534-5643
- For inquiries about specific events, contact the box office during business hours

- Tickets available for pickup at the box office
- Valid ID required at will call
- Pickup available from 2 hours before event start time
- Same-day pickup recommended to avoid delays

- On-site parking available in the venue garage
- Street parking options in surrounding area
- Paid parking: approximately R$ 10-15 for events
- Valet parking service may be available for premium events
- Nearby public parking facilities within walking distance

- Wheelchair accessible seating areas available
- Accessible restrooms on premises
- Elevator access to all theater levels
- Companion seating available
- Priority seating near entrances for mobility-impaired guests
- Contact box office in advance for specific accessibility needs

- Arrive at least 30 minutes before event start time
- Valid ticket required for entry
- Cameras and recording devices generally prohibited
- Outside food and beverages not permitted
- Smoking strictly prohibited inside the theater
- Dress code varies by event type
- Latecomers may not be seated until appropriate moment

- Children under 12 may require adult supervision
- Specific age restrictions depend on event content
- Some performances may not be suitable for young children
- Discount tickets available for children (varies by event)
- Contact venue for age-appropriate event recommendations
- Children must remain seated during performances

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