El Alfa

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main venue contact: (770) 813-7500
- Event information line: (770) 813-7501
- Box office: (770) 813-7502

- Available day of event at main box office
- Valid photo ID required for pickup
- Tickets can be retrieved 1 hour before event start time
- Electronic ticket confirmation recommended

- On-site parking available
- Parking fee: $10-$20 depending on event
- Accessible parking near main entrance
- Recommended early arrival for event parking

- Wheelchair accessible seating areas
- Companion seats available
- Elevators to all levels
- Assistive listening devices upon request

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Valid ticket required for entry
- No re-entry policy

- Children under 2 typically free if seated on guardian's lap
- Children 3 and older require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for mature content events