- Local information: +49 (0) 5341 839-0
- Best time to call: Monday to Friday, 8:00 AM - 4:00 PM
- For event inquiries: Contact Salzgitter City Sports Office
- Tickets available at venue entrance
- Advance registration recommended for organized events
- Provide ID at entry for ticket collection
- Contact venue 24 hours prior for will-call arrangements
- Events may have specific ticket distribution procedures
- On-site parking available
- Free parking for visitors and members
- Designated spaces for visitors
- Limited handicapped accessible parking spaces
- Additional street parking nearby in residential area
- Wheelchair accessible facilities
- Accessible restrooms on premises
- Elevator access to upper levels
- Reserved seating areas for guests with mobility needs
- Please contact venue in advance for specific accessibility requirements
- Valid membership or day pass required for entry
- Sports attire and appropriate footwear mandatory
- Respect facility rules and staff instructions
- No smoking inside facility
- Keep personal belongings secure
- Arrive 15 minutes early for scheduled events
- Age-appropriate supervision required for minors
- Children under 6: Free entry with paying adult
- Children 6-17: Discounted rates available
- Youth membership programs available
- Children must be supervised at all times
- Kids' activities and programs offered during specific times
- School groups welcome with advance notice
- Special children's events scheduled regularly