- Main Casino: (304) 232-2100
- Showroom Box Office: (304) 232-2100 ext. 5180
- Reservations: (304) 232-2100
- Will Call Window: Located at Box Office
- Hours: 10:00 AM - 6:00 PM Monday - Sunday, and 1 hour prior to showtime
- ID Required: Valid government-issued photo ID
- Ticket Pickup: Available under name provided at purchase
- Complimentary Valet Parking: Available for showroom guests
- Self-Parking: Free lot parking available
- Accessible Parking: Designated handicap spaces near main entrance
- Overflow Parking: Additional lot on-site if needed
- Wheelchair Accessible Seating: Available throughout showroom
- Companion Seating: Provided adjacent to accessible spaces
- Accessible Restrooms: Located on showroom level
- Elevator Access: Available to all seating levels
- Advance Notice: Recommended for special accommodations
- Valid ID Required: All patrons must have government-issued photo ID
- Smoking Policy: Designated smoking areas only
- Outside Beverages: Not permitted
- Recording Policy: No professional audio/video recording
- Bag Policy: Small bags permitted; subject to inspection
- Dress Code: Casual to smart casual recommended
- Prohibited Items: Weapons, illegal substances, professional cameras
- Age Restrictions: Vary by performance; check specific show details
- Children Under 21: Not permitted on casino floor (must use hotel elevator)
- Parental Supervision: Required for all minors in showroom
- Ticket Pricing: Reduced rates typically available for children under 12
- Height/Age Restrictions: Some shows may have specific requirements (contact venue)
- Lap Policy: Infants may sit on parent's lap or require separate ticket
