- Main Venue Number: (304) 234-5700
- Box Office Direct Line: (800) 224-9909
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before show time
- Tickets held until 30 minutes before performance
- Free parking available on-site
- Dedicated parking for venue and casino
- Well-lit and monitored parking areas
- Handicap parking spaces near main entrance
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assisted listening devices upon request
- No outside food or drinks
- No recording devices during performances
- Business casual attire recommended
- Age restrictions may apply depending on show
- Children under 12 must be accompanied by adult
- Some shows may have specific age minimums
- Babes in arms typically not permitted
- Recommended age varies by performance type
