- Main Stadium Office: (859) 282-5000
- Ticket Information Line: (859) 282-5005

- Located at main stadium entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Prepurchased tickets held for 30 minutes after event begins

- Free parking available on-site
- Designated handicap parking near main entrance
- Shuttle services for large events
- Recommended to arrive 45-60 minutes early during peak events

- Wheelchair accessible seating throughout venue
- Companion seats available
- Elevators to all levels
- Accessible restrooms on multiple levels

- No outside food or beverages
- Clear bag policy in effect
- No smoking inside venue
- Professional cameras and recording equipment require prior approval
- Age restrictions may apply depending on event

- Children under 2 typically free with paying adult
- Children 3-12 often receive discounted tickets
- Minors must be accompanied by adult
- Some events may have specific age restrictions

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