- Located at main entrance ticket booth
- Valid photo ID required
- Reservations must be picked up 30 minutes before scheduled entry time
- Free parking available on-site
- Designated handicap parking near main entrance
- Parking lot is paved and well-lit
- Overflow parking available during peak seasons
- Wheelchair accessible throughout zoo
- Rental wheelchairs available at guest services
- Wide, paved pathways
- Ramps at all exhibit entrances
- Accessible restrooms throughout venue
- No outside food or drinks
- Strollers and wagons permitted
- Photography allowed for personal use
- No pets allowed (service animals exempt)
- Smoking prohibited on zoo grounds
- Children under 2 years free
- Children under 12 must be accompanied by an adult
- Recommended age for full zoo experience: 3-12 years
- Several interactive child-friendly exhibits
- Playground and kid-specific learning areas available
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