Aborted

- Main Line: (704) 332-1365
- Box Office Hours: Call during business hours for ticketing assistance
- Best time to call: Tuesday-Friday, 10 AM - 6 PM EST

- Will-call window located at main box office entrance
- Hours: Available during box office hours and event nights (doors open)
- Arrive 30-60 minutes before showtime to collect tickets
- Bring valid photo ID and order confirmation number
- Hold time: Tickets available from initial sale until end of event

- Lot Parking: On-site parking available at AvidXchange Music Factory complex
- Garage Parking: Covered parking available nearby
- Rates: Approximately $10-15 per event (subject to change)
- Street Parking: Limited street parking in surrounding South End neighborhood
- Arrival: Arrive early for optimal parking availability
- Validation: Check if parking validation available with ticket purchase

- ADA Seating: Wheelchair accessible sections throughout venue
- Companion Seating: Available next to accessible spots
- Accessible Restrooms: On-site facilities available
- Elevators: Accessible entry and level access to most areas
- Advance Notice: Call (704) 332-1365 for specific accommodation requests
- Accessible Entrance: Located at main venue entrance

- Age Policy: All ages welcome; check specific event restrictions
- ID Required: Valid ID needed for alcohol purchases (21+)
- Bag Policy: Small bags and backpacks permitted; oversized bags prohibited
- Outside Food/Beverage: Outside alcohol and professional cameras not allowed
- Re-entry: No re-entry permitted once you leave the venue
- Prohibited Items: Weapons, illegal substances, and recording devices prohibited
- Dress Code: Smart casual recommended; specific events may have additional guidelines
- Venue Capacity: Approximately 1,850-2,000 standing room and seated capacity

- General Admission: Children under 13 typically free or discounted with ticket purchase
- Supervised Entry: All minors must be accompanied by adult (21+)
- Age-Specific Events: Some shows restricted to 18+ or 16+ age minimums
- Ticket Purchase: Check individual event listings for child pricing
- Seating: Children can be seated with parent/guardian in general admission areas
- Event Dependent: Children's policies vary by performer and event type