- Main Resort: (315) 834-3100
- Venue Direct Line: (315) 246-2800
- Located at main resort entrance
- Valid photo ID required for ticket pickup
- Opens 1 hour before event start time
- Electronic ticket verification available
- Free parking for venue guests
- Dedicated event parking lot
- Overflow parking available
- Well-lit and monitored parking areas
- Accessible parking spaces near venue entrance
- ADA compliant seating
- Wheelchair accessible areas
- Companion seating available
- Request accommodations at time of ticket purchase
- Staff trained to assist guests with disabilities
- No outside food or beverages
- Valid ID required for entry
- No large bags or backpacks
- Professional cameras/recording devices not permitted
- Dress code: Smart casual
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult supervision
- Some family-friendly events may have different guidelines
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