- Main Box Office: (815) 968-5222
- General Inquiries: (815) 968-5593
- Available day of event at main box office
- Valid photo ID required for pickup
- Can be collected starting 1 hour before event time
- Ticket holders must present original confirmation
- On-site parking available
- Parking fees typically range $5-$10
- Handicap parking near venue entrance
- Shuttle services may be available for large events
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Located on ground level with elevator access
- No outside food or beverages
- Professional cameras/recording equipment prohibited
- Doors typically open 1 hour before event
- Age restrictions may apply per event
- No refunds or exchanges
- Recommended age varies by event
- Children under 3 usually not permitted
- Children 3-12 typically require adult supervision
- Some events may be 18+ or 21+
Rockford, Illinois
Jun 27, 2026
08:00 PM
